UX/UI Design

RydeFleet — Fleet Management Dashboard

Centralised dashboard for seamless rental operations

Client

Ryde

Role

UX Designer

Year

2020

Duration

70 days

Overview

A marketplace platform designed to connect individuals who need transportation services with car companies that offer them. I designed the dashboard interface for car rental companies to manage their operations — trip requests, fleet, and financials — on the Ryde platform.

How Ryde Works

Ryde connects passengers who need a ride with car rental companies that offer transportation services. The platform handles booking, dispatching, and payment — the dashboard is the operator's control centre.

Fig. 1 — How the Ryde platform works

RydeFleet Main Features

Homepage Overview

A centralised dashboard giving operators an at-a-glance view of active trips, pending requests, and key performance metrics.

Request Browsing

Filterable feed of incoming trip requests, allowing operators to accept, decline, or negotiate based on vehicle availability and pricing.

Trip Management

Unified view of ongoing, upcoming, and completed trips with driver assignment, status updates, and customer communication tools.

Fleet Monitoring

Real-time fleet status showing vehicle availability, maintenance schedules, and utilisation rates across the entire fleet.

Research

Conducted surveys with 17 respondents and interviews with 4 participants from limousine companies to understand real operational workflows and pain points. Three user personas were developed from research findings.

User Personas

Information Architecture

Developed information architecture and wireframes through iterative team collaboration, ensuring the navigation model matched real operator workflows.

Fig. 3 — Information architecture

Design

Designed low and high-fidelity prototypes across desktop and mobile. The final dashboard covers the full operational lifecycle for car rental companies.

Wireframes

Low-fidelity wireframes were validated with stakeholders before progressing to high-fidelity designs, ensuring layout and navigation matched operational needs.

Fig. 4 — Wireframe exploration

Delivering Design

Homepage

Browse Feed

Feed Page

Trips

Trips — Ongoing

Fleet

Cars Directory

Earnings

Earning Overview

Outcome

The first version of the Ryde platform successfully laid the foundation for a user-friendly and functional application tailored to the needs of limousine companies, delivered across desktop and mobile in 70 days.